Start with your order
Sign in, open your order and choose Request a return or exchange. Select the request type and tell us which item needs attention and why.
What happens next
The store reviews each request and confirms the next steps. Please wait for instructions before sending an item back. An approved request does not by itself mean a refund has been paid.
Exchanges
If an exchange is approved, the store will contact you to arrange the replacement. Eligibility, return windows, condition requirements and any return delivery charges will be confirmed in the final store policy.